Refund policy
1. Right of Withdrawal (EU Customers)
If you are located in the European Union, you have the legal right to withdraw from your purchase within 14 days of receiving your order, without providing a reason.
To exercise this right, you must notify us by email at:
within 14 days of receiving your item.
After notifying us, you must return the item within 14 days.
2. Conditions for Returns
To be eligible for a return:
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The item must be unworn and unused
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The item must be in its original condition
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The item must not be damaged by the customer
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The item must be returned in its original packaging
We reserve the right to refuse returns that do not meet these conditions.
3. Return Shipping Costs
Return shipping costs are the responsibility of the customer.
Original shipping fees are non-refundable.
4. Refunds
Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
If approved, refunds will be processed to your original payment method within 10 business days.
Processing times may vary depending on your payment provider.
5. Damaged or Incorrect Items
If your item arrives damaged or incorrect, please contact us within 14 days of delivery, including:
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Your order number
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Clear photos of the issue
We will offer a replacement or refund at no additional cost.
6. Non-returnable Items
We do not accept returns for:
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Items showing signs of wear
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Items damaged after delivery
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Gift cards